Refund policy

Return & Replacement Policy

We want you to love your purchase and have a great experience shopping with us. Because of the nature of our products, we do not accept returns or offer refunds once an order has been delivered.

Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, we’re here to help. We gladly offer replacements for damaged or defective products at no additional cost.

To request a replacement, please contact us within [X days] of delivery and include:

• Your order number
• A brief description of the issue
• Clear photos of the damaged or incorrect item and packaging

Once approved, we will send a replacement item as quickly as possible.

Please Note

• We do not offer refunds for damaged items.
• Damaged or defective items are eligible for replacement only.
• Items that have been used, opened, or altered cannot be returned or exchanged.
• We are unable to replace items reported outside the replacement request window.

Need Assistance?

Customer satisfaction is important to us. If you have any questions or concerns about your order, please reach out and our team will be happy to assist you.

Contact Information
Email: meliplazti@gmail.com
Business Hours: [Mon - Fri 8am - 5pm]

Thank you for supporting our business!